A.02 This behavior can occur if any of the following
conditions is true:
a. The driver for the printer is corrupted
b. A beta version or an outdated version of the driver is installed
on your computer
c. The TEMP environment variable may point to an invalid folder
d. The math coprocessor installed in your computer is damaged
e. A new printer is installed with an older version of that printer
The 10H error is a floating point processor (math
processor) exception and can sometimes be a difficult problem to
resolve because not one specific problem causes this error.
One thing that is certain is that this error is not uncommon among
many different software vendors including Microsoft products.
Usually, changing the printer driver to a
newer version from the printer manufacturer or another compatible
driver should work. However, if this does not stop the
problem, you may try turning off the Math coprocessor. To do this
follow these directions:
1. With your right mouse button, click My
Computer, and then click Properties.
2. On the Device Manager tab, click View devices by type.
3. Double-click System Devices.
4. Click Numeric Data processor, and then click Properties.
NOTE: With a Plug and Play bios, the Numeric Data Processor option
will be under a Plug and Play branch in the Device Manager rather
than at the top level.
5. On the Settings tab, click "Never Use The Numeric Data
6. Click OK.
7. Restart your computer.