Cellular Manager Overview and Features

As an add-on module to the ManageMore™ business software suite, the industry acclaimed Cellular Manager™ software provides the added features needed for running a successful cellular business today.  With the Cellular Manager™, you will be able to control cellular phone inventory, speed up customer service with quick access and data entry of cellular activations, track/reconcile commissions due to you and your sub-dealers, and ultimately create a point-of-sale transaction that ties everything together.

Cellular Manager Overview

Manage phone activations effortlessly for one or more service providers.  It does not matter whether you are a small or large cellular dealer.  This cellular software was designed to accommodate dealers who do business with one or multiple service providers like Verizon Wireless, T-Mobile, Sprint and more.  Whether the phones you sell employ PCS, CDMA, GSM, iDEN, AMPS, GAIT or TDMA technology, our product can help improve the way you do business.

Users can gain access to critical information quickly by looking up contracts using the customer’s ESN, IMEI, SIM, KIT, or cell phone number.  You can also perform customer lookups by name, company, home phone, work phone, or email as well.  Optionally, you can even scan, save and retrieve the original signed contracts right from your desktop for review, reprint, or even instant emailing to the customer.

Track Commissions the Easy Way

Quickly eliminate those painful commission related problems.  Probably the most significant benefit of the Cellular Manager™ is its ability to resolve the most problematic issue facing all companies in this industry – COMMISSIONS.  Over the years, cellular service providers have created a complex commission structure that is often difficult if not impossible to reconcile.  Commissions are often based on many factors like rate plans, phone models sold, bonuses on certain plans, sales volume, and other factors that change on a monthly basis.

The real problem is actually caused by these service providers who create an unacceptable amount of errors when paying/charging back cellular dealers their commission for phones activated from previous months.  They do not have automated processes in place to ensure that you get paid correctly on every phone sale you make.  Our own sampling of cellular dealers nationwide has demonstrated commission errors as high as 15% annually.   In other words,  a cellular dealer who activates 1000 phones a month could have up to 150 phone activations with commission related errors (e.g. activated phones never being compensated, unwarranted charge backs, phone spiffs not being paid, sales volumes being achieved but not being rewarded, etc. ) .  With ManageMore’s Cellular Manager™ module, we will make sure this doesn’t happen to you.

Reconcile commissions and keep cellular contract information online at the same time.  The Cellular Manager™ was designed to maintain a database of all contractual phone sale agreements with your customers while simultaneously keeping track of pending commissions/rebates on each contract (i.e., rate plan, phone spiffs, bonuses, and sales volume incentives).  Our one-of-a-kind reconciliation process will immediately find all discrepancies between what you got paid and what you should get paid… instantly.  Forget those other software solutions that still require you to spend countless hours looking at carrier commission reports and attempting to manually reconcile differences.   ManageMore’s Cellular Manager employs a feature we call Audit Pro that will have you straightened away within minutes of receiving your carrier commission check.    It’s as simple as:

1. Receive your Carrier commission check and accompanied electronic file of all paid contracts.
2. Run commission reconciliation process in ManageMore using provided electronic file
3. Instantly get reports of all unpaid or partially paid commissions
4. Start filling out your discrepancy reports with the Carrier and GET PAID CORRECTLY!

Lightning-Fast Data Entry

Speed up data entry processes and conceal sensitive information.  ManageMore™ makes it simple to enter all information quickly and accurately.  Rate plans, product spiffs, and bonuses can be setup ahead of time to keep confidential information away from your data entry personnel.  Your employee is simply guided through the steps of creating a customer account and filling in key fields about the cellular phone sale (i.e., service provider, phone number, ESN or IMEI, rate plan, contract length, model phone, etc.).  ManageMore will guide you through the steps of recording the cellular activation contract and then completing the sale with our powerful point-of-sale capabilities.

Instantly report on sub-dealer commissions and charge backs. If you are a master dealer who signs up smaller sub-dealers for activating phones, then you simply can’t pass up our integrated settings designed to calculate and report on sub-dealer commissions.   With the Cellular Manager™, most commission structures and charge back calculations are handled without difficulty.  In fact, there are no additional steps necessary in calculating a sub-dealer’s commission than in calculating commissions for your own operation.  Once you reconcile your commissions with your Service Provider,  you are ready to run reports that tell you precisely how much to pay or charge back your sub-dealers.  It’s that simple.

Receive phone inventory by barely lifting a finger.  The Cellular Manage™ truly makes receiving inventory a breeze.  With the use of a barcode scanner and a special batch process, one can quickly scan cases of cellular phones into inventory with almost no keyboard interaction.  A cellular phone’s ESN/IMEI number, phone model, SIM, KIT number and more can be entered into inventory as quickly as you can pass your barcode gun over a phone’s barcode label.  Reports can also be generated for each batch of phones received.

Transfer phones from store locations to other dealers with minimal effort.  You can just as easily transfer phone inventory from one stock location to another (i.e., to a certain branch, salesman, sub-dealer, etc.) with the same relative ease as when you received the phones into inventory.  ManageMore can even create the inventory transfer document or auto-generate a sales invoice to a sub-dealer who has just purchased dozens of phones… all in a matter of seconds.