Frequently Asked Questions – eCommerce
eCommerce
What is eCommerce? Web Store?
eCommerce is the process of selling and buying goods and services on the Internet. It can be used as extension of your business sales or you can exclusively operate your business sales through the Web. A Web Store is the name given to the actual Web Site that displays your products and does all of the shopping cart related activities (taking orders, calculating taxes, charging credit cards, etc.)
Is running my own Web Server required for ManageMore's eCommerce solutions?
No. In fact, ManageMore’s eConnect™ product was specifically designed to work on a stand-alone web server that can be hosted by a third-party ISP. The major advantage of this is that there is no additional hardware/software to purchase, no security concerns to worry about, no high-speed data connections required, and no maintenance and upkeep involved.
Do I have to use different Inventory Items for products sold in the Web Store?
No. ManageMore inventory is the same whether items are sold on the Web or at the point of sale. The only difference is a setting that tells ManageMore a particular inventory item is to be part of the Web Store catalog. You can even use different prices for an item that is sold on the Web versus a normal in-store sale.
Do I need a high speed data connection to my Web Store?
No. Not if you host the eConnect Cart product on an ISP’s server instead of your own
Do I need a Web Developer to help create my Web Store?
That depends. ManageMore is integrated with the user-friendly WordPress system, and the popular WooCommerce shopping cart. However, if you require special customization or design, you may want to hire someone with WordPress/PHP experience.
How do I get images to appear for the products I plan on selling at my Web Store?
You simply have to upload your images into the WordPress Media area. Upon import, the images are automatically linked to your products.
Is there a limit to the number of web orders one can receive using the eConnect Cart?
No. The eConnect Server can easily handle thousands of web orders a day.
How are the credit card web orders authorized ?
You have two choices. You can either process the credit card while the customer is in the shopping cart system or wait to process the credit card after you process the order on the backend within ManageMore.
If you are periodically running out of stock, you may want to consider the later option.
How do I update my Web Store with new products and discontinue sales of other products?
One of the most exciting parts of the eConnect Cart is its ability to handle almost everything at the back-end office. Without going online to the internet, one can simply tag or untag inventory items in ManageMore that are to be sold/discontinued from your Web Store. You can also change pricing, taxes, graphic images used, and the accompanying sales information for the product.
Whenever you are ready to update your Web Store, there are options within the shopping cart software itself to synchronize its database with the inventory within ManageMore.
